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Frequently Asked Questions

We specialize in high-quality kayaks, canoes, stand-up paddleboards (SUPs), and accessories. Whether you're a beginner or an experienced paddler, we have the right gear for you.
Currently, we only deliver within the United Kingdom. We hope to expand our shipping options in the future.
Standard delivery typically takes 3–7 working days from the date of dispatch. You will receive a tracking number to monitor your order's progress.
You can return unused items in their original packaging within 30 days of delivery. Please contact us at hello@naiwor.co.uk to initiate a return. Return shipping costs are the responsibility of the buyer unless the product is faulty or damaged.
Yes, our products come with a warranty against manufacturing defects. The warranty period is stated on the product page. Please contact us if you experience any issues.
You can reach us via email at hello@naiwor.co.uk. We aim to respond to all inquiries within 24–48 hours.

Explore the water, embrace the adventure. At NAIWOR, we’re here to equip you for every journey.

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Contact

  • info@Naiwor.co.uk
  • 16178058
  • Flat 18 Aquarius Court, 16 Zodiac Close,, Edgware, United Kingdom, HA8 5FL

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